Our Policies

Cancellation Policy

Due to all orders involving custom fabrication cancellations must be addressed to ironmanmandeit@outlook.com or call/text our office at 866-426-4766. – and must be received prior to manufacturing. Once your order has gone into production, it can no longer be cancelled and it is yours.

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Customer Responsibility Statement

You (the customer) are responsible for obtaining any and all permits needed for your project from your local township or borough, along with complying with any set back regulations or ordinances.

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You are responsible for telling our installers where to put your fence/railing. We require you to be home when our installers arrive, so they can mark out a string line with you. Once the string line is confirmed you can leave for the day. If you cannot be home for the day of the installation, then we’ll need at least 24 business hours notification to make arrangements to have the job marked out beforehand. We are not responsible for verifying your property lines.

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You are responsible for removing vegetation and/or debris or anything in the area of the proposed fencing/railing. This includes cutting trees and shrubs back so we have enough room to work. If you vegetation and/or debris or anything is present in the area of proposed fencing/railing, our installers will require the area to be cleaned and we will have to reschedule to continue work on your project. This can cause delays to your project timeline.

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It is your responsibility to clearly mark out any private underground lines for our installers to see (ie: sprinkler system, underground dog fence, any pool lines, lighting, etc…). We are not responsible for any damage made to private lines that are not marked out. Discovery of not marked underground lines can cause delays to your project timeline.

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If there are any changes needed to be made to your job, then we may need to order material if it’s not already in stock along with the proper amount of time to update your file.

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